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• Dell Touchpad Settings Windows 10

When my laptop (Asus UX360UAK) went to sleep, the touchpad used to stop working, but restarting the laptop would work. But today, it's just stopped working completely.

There's no touchpad settings anywhere on my laptop, not in device manager or anywhere else and Asus Smart Gesture installation always fails. There's a 'disable touchpad' option (fn + f9), but it doesn't respond at all, so I assume that there's no touchpad so disable.

USB mouse is working just fine and so is the fingerprint reader.

Please help, thank you :)

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Did you find any solution .?.My asus gl552vw also facing the same problem as yours...

Hi @ munmridul,

If your laptop has Win 10 installed, did you try the Chosen Solution below?

I have been experiencing the same issue. I have TWO laptops Asus Notebook UX306U. Both started to have the issue mid-July 2018, I believe after a windows 10 update. I have tried everything from updating all drivers, BIOS, etc. to factory reset, and still the problem persists.

When I close the lid, even if closing the lid is set to 'do nothing', when I reopen the lid, the touchpad isn't working anymore and the only thing that will make it work again is rebooting.

The touchpad also stops working randomly after using the computer anywhere between 10 to 60 minutes.

I have talked to Asus tech support, and after trying every suggestions, the only conclusion was to send them my computer so they can have a look because they believe it to be a hardware issue, wich would cost an estimated 600$ for a 1300$ computer. It's insane! You would expect the computer to work perfectly 2 years after purchase.

And it doesn't make sense since I have 2 computers of the exact same model experiencing the same issue.

Hi @ Jonathon Larose,

Try the follwing:

1. Download and save to a known location, the latest ATK package drivers and Smart Gesture drivers from the link in the Chosen Answer below.

2. Uninstall the ATK Package driver and Smart gesture drivers that are already installed in the laptop.

3. restart the laptop and then install the latest ATK Package drivers from the saved location.

4. University of leicester library online. When they are installed restart the laptop and install the latest Smart Gesture drivers from the saved location.

5. When they have installed restart the laptop and check if the problem is resolved.

Dell Touchpad Settings Windows 10

Thanks @jayeff, finally I fixed the problem by finding a more up to date driver for the touchpad than the one given by asus.com or tech support. It's ridiculous that the driver they offer is obsolete. They gave me v06 when v25 is out..